I cannot even begin to tell about all the problems with this printer.
First of all, the installation software stops randomly during the installation.
Secondly, the computer does not recognize the printer at random times (although i have a perfect usb cable connection): during softeare installation, during printing, during scanning.
Thirdly, duing scanning documents, the printer sometimes post an error message (as if it disconnected from the computer), I will not bother to post the error code, as i have seen a previous forum post on that matter and the problem is still unsolved.
At times, the printer refuses to keep scanning or printing after printing or scanning just a few pages.
At other times, the printer refuses to print from pdf, but will print the same pdf opened with chrome browser.
And sometimes, it will take the printer ages to print a 10-page document, while it may have printed the exact same document within a few seconds the day before.
None of it makes sense and you really need to re-do the software on this product. The problems mentioned above have been mentioned in other forum posts, I am not the only one facing them. Please solve this issues. All these problems discourage me from buying another hp product ever again, I am at the end of my wits on this one. I cannot act as a programmer, trying to solve another issue every day. I bought a multifunctional printer and I expect it to work properly every day, not to eat up my time every day trying to make it work.
I do not expect a programming instructions e-mail. I expect a software upgrade from your side solving all these issues for me and every other product user out there (and I have noticed on the forum that there are plenty).
Thank you for your understanding!