Quantcast
Channel: LaserJet Printing topics
Viewing all 56366 articles
Browse latest View live
↧

Installation Error Laserjet MFP M277

August 9, 2015, 4:47 pm
$
0
0

Hi All,

 

I just received my HP Laserjet Pro MFP M277dw and tried to install the drivers via the CD that came with the product.

 

The files copies over to my computer running Windows 8.1 but during the installation, after prompted to connect USB cable to the printer,  the files do NOT install.  After 99% of the files are copied, I get the following error:

 

"A problem occurred while preparing to install software to your system. Please restart your computer, and run this installer again. If the problem persists please check the product web site for your product".

 

I restarted my computer and ran the Indatller again and got same error message.

 

I have downloaded the most updated drivers fromthe HP website and I get the same message.

 

Any thoughts on why this is happening?

 

Thanks!

 

 

↧
Search

Installing my printer hp psc2500 wireless to my new macbook pro air

August 9, 2015, 6:01 pm
$
0
0

 

 

I am able to use printer by connecting it with a USB cord but cannot get my wireless network to connect.  I use AT&T U-Verse.

 

thank you

↧
↧

5740 e-All-in-One Ink Cartridge Problem

August 9, 2015, 6:32 pm
$
0
0

I just bought a new HP Officeject 5740 All in One Series today & am trying to set it up. I have followed all of the instructions, but the screen on the printer keeps telling me there is an Ink Cartridge Problem, to remove & reinstall & click ok. I have done this several times & turned the power off & on. Yes, I removed the tape on the cartridges. The cartridge deck does not move back & forth like my old HP printer. Could that be the problem? Or are the ink cartridges that came with the printer defected? Please help. I am very frustrated.

 

Kris

↧

Security settings for my printer

August 9, 2015, 7:13 pm
$
0
0

HI I put security on my printer and now I don't know how to disable it on printer or on website, please help!! 

Thanks 

Cas

↧

Security settings for my printer

August 9, 2015, 7:16 pm
$
0
0

HI I put security on my printer and now I don't know how to disable it on printer or on website, please help!! 

Thanks 

Cas

↧
↧

HP 6830 Printerhead Error

August 9, 2015, 7:40 pm
$
0
0

We purchased the HP Officejet 6830 and suddenly 0xc19a0035 printerhead error popped up. I have alway purchased the HP printers because they work but what happened. I have done everything to correct the problem, changed the all the cartridges, turned it on and off, unplugged it. I have done everthing in the other blogs, minus messing with the actual printerhead. At this point it is a big paper weight. I am so disappointed because we use it for work. What do I have to do now? The printer is under six months old.... HELP! I'm not buying a new one....

↧

Officejet 6600 how to re-attach scanner cover

August 10, 2015, 9:38 am
$
0
0

the plastic tabs have come out of the slots and the metal springy hinge has come out as well, how do I re-attach them? 

↧

Broken link on Driver Page for AIO_CDA_FSW_Full_Win_WW_140_408-4.exe

August 10, 2015, 3:11 pm
$
0
0

The driver file has apparently been moved. When attempting to download, it fails (404 error). Using the various methods to implement the driver all fail. Tying to access the link directly loads default "language choice" page.  I cannot find any method to inform HP of the error.

The file is AIO_CDA_FSW_Full_Win_WW_140_408-4.exe

 

Any suggestions as to where to get it?  I can install generic, but would prefer the full feature driver.

OS: Win 10 Home, Win 10 Pro

Browsers: IE11, Edge, Chrome

Methods: HP Install Assistant and Direct Download

 

None of these worked.

 

Went to a Windows 8.1 machine, it took me to a newer version of the same file (Aug 2015 vs 2014). That file downloaded and installed on the Windows 10 correctly.

This is what was being pointed to using windows 10:

http://ftp.hp.com/pub/softlib/software12/COL30677/mp-110021-2/AIO_CDA_FSW_Full_Win_WW_140_408-4.exe

This is what 8.1 pointed to:

http://ftp.hp.com/pub/softlib/software13/COL30775/mp-110021-3/AIO_CDA_FSW_Full_Win_WW_140_408-5.exe

 

↧
Search

cm1415 set up issue

August 10, 2015, 9:54 am
$
0
0

My touch screen is cracked and I can't use it. Is there any other way I can setup the printer for a new wireless network. I just moved and the log-in and password are different.

↧
↧

computer connected to the shared printer can't print labels

August 10, 2015, 10:54 am
$
0
0

Hi

 

 

I have a HP P1102W Printer connected via usb to station 1

 

the printer is being shared on station 1 and being used by station 2

 

the station 1 ( connected via a usb) has no problem priting document and labels

 

station number 2 however is connected to the shared printer can print documents but not lables . when i try to print a lable on station 2  a red light start flasing on the printer .

 

strange part is when i try to connect the printer directly via a usb to the station 2 that is having issue printing lables  than i have no problem printing  lables. but now station 1 connected to the shared printer will have issue printing labels only .

 

so the bottom line is the computer connected to the share printer will have issue priting lables only ( no problem printing regular document )

 

i would apprecite if someone could help me out with this issue

 

 

 

 

 

 

 

 

 

 

↧

Setup Cartridges for replacement printer

August 10, 2015, 11:09 am
$
0
0

I received a replacement printer from HP due to a problem with my original one. I'm trying to set up the replaement printer and the instructions say I need to use the "setup" cartridges for the first time setup. Unfortunately, no cartridges came with the replacement. Is there anything else that can be done?? 

↧

Paper feed set up

August 10, 2015, 11:30 am
$
0
0

I have lost the manual, and seems its no longer available from the HP site. I moved the printer and now can't get the plastic tray for the paper feed to insert properly so the printed paper doesn't fall all over the floor. How do I set this back up? Thanks

↧

Software set up stalls at checking network enviroment plus

August 10, 2015, 11:55 am
$
0
0
Software set up stalls at checking network enviroment plus
 

‎08-10-201512:33 PM

Product Name: hp officejet pro 8600
Operating System: Microsoft Windows 7 (64-bit)

My printer was not scanning.  I unistalled software and registration keys, then downloaded the new software, but set up stalls at checking network enviroment, and it says HP Officejet NOT RESPONDING.  After that I run HP Print and Scan Doctor, which said the full software solution was not installed, so I proceeded to install, but then I got "Download Failed" message. I tried several times but failed.  

When I go to Devices and Printers, the HP OfficeJet Pro 8 Icon shows a Yellow flag, then I go to troubleshoot option but they don't find a solution for my printer.  I am wondering if anyone knows a solution for my printer problems??? The printer is less than 3 years old.  Thank you

↧
↧

Officejet 4630 will not connect to computer through wireless or usb since installing Windows 10

August 5, 2015, 12:39 am
$
0
0

I have tried to install updated software for said printer but it still refuses to connect to my pc through either of the two mediums provided. Bit unstuck due to this as it is my work computer. Admittedly should have waited a while to install windows 10 but I got a bit caught up in the moment and didn't consider that issues such as this may arise. I also have a HP designjet T120 connected to this PC and that still works wirelessly no problem at all!

↧

Officejet Pro 8600 e-All-in-One-Printer - N911a Re-Install Problem

August 10, 2015, 12:37 pm
$
0
0

I'm trying to re-install my Officejet Pro 8600 wirelessly on my Windows 7 64-bit dekstop. (I lost my connection on Friday and was unsuccessful in troubleshooting to get it connected. So I uninstalled all HP Officejet Pro 8600 software from my computer.)  Today I've used the HP Download and Install Assistant to download the Full Feature Software and Driver (OJ8600_1315-1) from the HP website. Then I've run the HP Print and Scan Doctor. It identifies my printer but says the software is Not installed. I select my printer, click Next, and it communicates with my product. It tells me the full software solution for this product is not installed on this computer. So I click a button to Install Software. It installs and completes. When I Retry the Print and Scan Doctor, it once again tells me that software is Not installed. I'm in a vicious cycle. What can I do? Your advice is MUCH appreciated!

↧
Search

Envy 4500 driver package install error 13

August 10, 2015, 12:38 pm
$
0
0

Hello everybody,

I bought Hp envy4500 and I tried to install drivers trought CD rom but I couldn't because of the  driver package install error 13.

My notebook is updated with the last Microsoft Framework and I run 8.0 version. I already tried to solved with HP's guides but I didn't.

Hope you can help me guys.

↧

Installation of HP Officejet Pro 6835 e-All-in-One

August 10, 2015, 2:40 pm
$
0
0

Why was my 

HP Officejet Pro 6835 e-All-in-One installed as a HP Officejet Pro 6830? If there is no differance, why is there a different model number? Are the drivers and accompining software and user guide all the same?

↧
↧

Officejet 6600

August 10, 2015, 3:31 pm
$
0
0
Hi,
I have 6600 officejet for nearly a year. At first all went allright. Couple of weeks ago i noticed that to print i need to disconnect from internet and connect to printer separately. after couple of times i was unable to print at all from my computer. Printing from phone is fine. So i Uninstalled all hp software an downloaded new from official page. But while installing it ends on the message: diagnosing installation failure. Could you help me please.
↧

HP Deskjet 600c Printer

August 10, 2015, 3:59 pm
$
0
0

                HP Deskjet 600c Printer, Made in Malaysia.    Wow,    This has been a week long quest, and I don't know how I got here.  Can this printer be made to work with my Dell laptop with Windows 8?  I bought a cable to printer, but there is no wizard to automaticly set things up.  I can't locate drivers from HP on line, or find the original printer set up disk.

 

Thanks, PatrickSmiley Frustrated  

↧

Windows 10 does not recognize my HP 4050 laser printer

August 10, 2015, 4:24 pm
$
0
0

Windows 10 was installed today. It does not recognize my HP Laserr 4050 printer.

↧
Viewing all 56366 articles
Browse latest View live
Search