On the printer screen, I'm receiving the message: Fax hardware missing or not seated.
I've been using the printer for about 6 weeks and have never incurred this problem. I'm not sure where to start. Everyting in the setup looks fine.
Any suggestions?
The printer had a paper jam which we took out. The attention light continued blink. We then continued to troublshoot and no luck. I followed the instructions to unplug the printer and the light continued to blink. Now its stating that the toner cartridge is missing. We replaced the toner cartridge, the attention light continues to blink.
I've made sure that I unplug the power source from the printer and the wall. The power source is directly to the wall not a power strip.
When printing envelopes from the envelope feeder the toner flakes off the envelopes and is smudged. The fuser is not getting hot enough. If I print envelopes (Same job) from tray 1 (no feeder) they print fine.
Latest firwaware and drivers installed.
Installed a maintenance kit, but it still occurs.
Any ideas?
The symptom popped up after the printer had been off for a month or two (though stored in a climate controlled office). Color documents didn't look quite right on the right side of the page, but it wasn't the whole image fading. Fast forward to a test page I created (bottom right) with CMYK and RGB bars spanning the whole width of the page. You can clearly see all of the colors are printing to the edge as they should, except black.
I've reset everything I can think to reset, but I don't see how it could be a software issue since even the menu map pages print that way.
Any ideas? I read another somewhat similar thread that suggested opening up the printer and cleaning the black laser optics - but doesn't it seem strange that the problem would develop all of a sudden, sitting in a clean room?
Any suggestions appreciated, thanks!
Printer suddenly stopped printing single page and will ONLY print double sided.
There are a couple of issues. I cannot get the wireless connection setup with my MAC airbook, the blue light will not come one. I was going to reset the printers defaults but I cannot remember my HP printer password. So how do I get the wireless hooked up through my mac and how if I need to do I change my password?
We have a brand new HP LaserJet MFP M680 printer. We just got it last week.
As far as printing goes, it was doing good until this morning. A couple people completed a couple small print jobs earlier, but then it stopped printing.
Now when we try to print, we receive a message on our PCs that says it is out of paper. However, there is paper in all the bins, and there are no errors on the printer itself.
I have restarted the printer twice (once by unplugging it from the wall), and my PC once. I have removed and replaced the paper a couple times. However, we still get the same error.
It is a network printer and nobody can print to it.
I had this P1102w working before - for some unknown reason the wireless function will no longer work. I have tried to reset the printer with no luck - I have been unable to re-enable the wireless and when I try to run the install again it fails. The last message I received mentioned that HP EWS driver not loaded - any thoughts -
thanks so much,
Denise
I have just updated a customer to window 10 and noe the P2035 printer has no where to change the nnumber of copies in the printer properties. Any ideas?
I'm using Windows 10, connected by USB, and have downloaded the recommended "HP Print and Scan Doctor for Windows" software. The Printer option is grayed out, so I am unable to select "Print Levels." Is there another way to check my ink levels? I was unable to find anything except recommendations to use the "HP Print and Scan Doctor for Windows" software on this forum and am looking for additional options.
I have an M525 MFP that will generate a phantom jam 13.B2.D2 (not picking up from cassette 2) whenever the paper tray is full. If about half of the paper is removed printing is fine. I've switched paper trays with the same problem if the tray is too full. I've also replaced the feed roller. Paper guides in the tray are correct. Event log shows the 13.B2.D2 misfeed jam for Tray 2. Tray 2 will print ok if filled with paper and put into tray 3 slot.
Hoping someone has seen this before.
I am experiencing an error 57.00.01 I have replaced the main fan FN101 and tehe environment sensor.
Hello,
I tried installing the software for the printer. When the software is installed and send a test page to the printer. The test page doesn't have any words on the page, but there is a hp logo. That would be the only thing that printed on the test page. I am able to print prefectly fine on any other device except for my laptop.
Is there a way to fix this issue?
Thank you.
Hi!
I have some problem with this printer. I'm already setup Wireless conection, IP, Device name...
It work fine... but when I'm gonna send something to this printer... is not working anymore...
When I check this printer, the wireless led it's blinking...
Now I'm check this device setting... everything is changed... It like factory reset....
How can I fix it...?
Thanks!
No error messages I added pcl6 updated driver which might be the problem. how do i remove it if that's it. when running trouble shooter it says can't work properly with usb 3.0.
I cleared all paper jams and sensors seems all good...
whats the latest software update for this printer???
what else can i check for this paper jam issue???
thanks for any advice...
I had to reinstall Windows 10 on my PC and now I can't make my printer work. Everything else works fine. I tried uninstalling, downloading drivers from the website and reinstalling and that did not work. Then I downloaded the HP print & Scan Dr. and it said my printer was not fully installed and prompted me to download more software, which I did. I got through the entire process and it said that everything was installed but the printer still does not work, and if I select "start over", it tells me the exact same thing and prompts the download again.
I can scan with it just fine -I did a test scan to make sure. In the device mgr I can see the printer but it doesn't appear to be recognized AS a printer. If I right click the MS XPS Document Writer or MS Print to PDF I get a "set as default printer" option but not for the HP ENVY, which just offers file scanning options. If I open it I just get a picture of the printer.
This has been incrediblyi frustrating.
Whenever I try to print a document it sits in the queue with out printing. I have tried all of the troubleshooting steps with out a favorable outcome. What else can I do?
I installed this today and it has Tray 1 (manual), Tray 2 (plain letter) and the extra Tray 3 (colored paper).
I want to print one Excel sheet I use on the colored paper and everything else on plain paper so in the Excel sheet I went into Page Setup and set the paper type as COLORED but everything I print comes out on the plain paper.
I have also tried setting the Paper Source to Tray 3 instead of AUTO but that doesn't work either.
I tried switching the paper and switching the settings to match and it did the same thing, only now everything prints from tray 3
The only way I can get it to print on the colored paper is to go into the printer settings and change the default to colored, but then EVERYTHING prints on the colored paper.
I just bought a brand new HP Color LaserJet Pro MFP M477fdw direct from HP and it will not print Microsoft Office 2010 documents. I have called HP and conducted Chat Support sessions with them. The last representative just laughed and asked why I have such and old operating system. They told me tha the printer is fine and that Microsoft is probably no longer updating their old systems so this is Microsoft's problem and I must deal with them as HP would render me no further assistance. I use Windows 7 64bit. I believe many people still use this operating system. HP represents this printer as being compatible with Windows 7 so I believe this is tantamount to consumer fraud and is ripe for a class action lawsuit.
