I need advice on how to fix problem with HP Envy Printer 100 D410a....documents do not print, unless I shut it off, then unplug it for a few seconds, replug in...then the documents print. I checked to see if held up in Printer Spool (Control Panel) and that was not the problem. We did install a new modem and the printer set up shows wireless connection is in place. Advice? Thank you
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