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Cleaning printer heads , printer in error condition

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I have an HP Photosmart printer.  I tried to print andI get message  TO Clean Printer Heads.  I try to do that and get message:  "Printer is in error state.  Please resolve the error condition for the device and try again."  I HAVE NO IDEA WHAT ERROR STATE I AM SUPPOSE TO RESOLVE.  Any help would be appreciated so I can print again.

 

Robmann1


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