hi there, i was using my all in one B110A for windows vista. now i have upgraded to windows 8 and i am using sony vaio. i downloaded the full feature software for my printer from hp website but i am unable to install it. in the installation process after the files are extracted nothing prompts after that. i have contacted hp support and the tecnician out there and gave me some ideas on installing the software but nothing seems to help me.
when i connect my printer to laptop driver is downloaded. i can make a print but cannot scan. but i can make a webscan which is not much useful if i use my pc in non network area. i have tried hp print and scan doctor and it tells me full feature software is not downloaded. my main problem is i cannot install the full feature software. anyone there to help me plz. i have used all the methods in installing it..........i am totally fed up.