Hi,
i 've assinged an Admin Password in "System" Tab of my M28w printer settings panel, saved that but now it's not working and i can't login in Printers System settings for a rest or whatever anymore.
May u help me please? THNX in advance!
Hi,
i 've assinged an Admin Password in "System" Tab of my M28w printer settings panel, saved that but now it's not working and i can't login in Printers System settings for a rest or whatever anymore.
May u help me please? THNX in advance!
How does the Pre-Boot admin password affect the Admin access code? How can the admin access code be reset?
I can't find the Cleaning Page option for HP 107a in Windows 10. When I click on "Printer properties" and then in "Device options", instead of Windows 10 options there is a HP panel with no Cleaning Page option whatsoever. The same with the HP Easy Printer Manager panel on the desktop taskbar. How can I print a cleaning page for this printer in Windows 10?
Thanks in advance for any help.
The paper keeps jamming under the metal plate that is under where the toner cartridge goes. I have tried 2 new toner cartridges and the issue persists. Any easy quick fix without taking it to a repair shop?
We recently replaced the transfer belt to our HP M452dw. We ran a demo page and it only prints in black. We have done a 'restore factory default' and same issue. Toner is full and is original HP. We are quite sure we did not damage any parts while replacing the belt. Any suggestions?
Hi,
I suddenly get dark smudges vertically on the left side of my prints. The interval is 5,7 CM .
I have tried replacing and cleaning the toner with no result. The cleaning page leaves a blank(white) area where the smudge normally shows. Any suggestions as to which part I can try to clean? I guess it is a hardware problem...
This is a copy of a blank page - the text in the smudge is from the previous page I printed!
Hello! I have a HP Color laserjet Enterprise M652 that keeps giving the error code: 41.07.C2
I've checked the printer's paper settings, and on the server it's shared on, all correct. checked paper paths, everything looks find. This is a new printer, and I've searched around and cannot find that error code anywhere. Any help would be great!
Hi all,
unfortunately i have set "ip protection" and static ip on admin network printer settings and now when i try con connect to the printer by browser when i digit user and psw appear "Login IP Address is Protected"
it's an Italian printer whitout display.
i have tried to hold wifi button for 20 seconds but i have not resolved
Anyone can you tell me how can i reset to factory settings the printer?
Dear Team
How to read meters on usage counter. Especially "others" count? what does "others" mean? Attach below. In this case, we use local quota services. in the settings, for guests and others no quota is given. but there is a calculation for user "others". Thank you.
Regards
Andrias
I have a Hp Color Laser Jet Pro MFP-M479fdw printer. I turned it off by mistake but when I turned it back on, the printer came on but the display screen did not. I thought maybe I put it in power-saving mode by accident . but I unplugged it several times, switched power outlets, press and held the power button for 30 to 60 seconds; still nothing.. The printer powers up like normal but the screen is doing nothing.. can anyone help me please!!!
My printer went offline and I got Malware alerts. I went to HP Support and found there is a fix for this but was never able to find the fix. I uninstalled my software and then tried to reinstall the software and printer drivers, and each time it said it was installed the folder was empty. I then tried to install the HP Easy Start with the same result. I'm unable to download software to run my printer. Anyone have any suggestions?
problem seems yet to be unsolved, doe not recognize duplex mechanism, says I have to flip paper over and hand feed.
I tried to run the installer it just ends after a few seconds without any error message. I tried on 2 different devices (laptop and computer) on both running W10 64 bit.
I saw that other people in the community have this problem as well. I tried a few steps, but without success.
If the image above does not open: https://prnt.sc/1730oi8
I removed the first 2 devices
If the image above does not open: https://prnt.sc/1730xaj
Should I remove them all?
Hi!
I've been using my HP Color LaserJet MFP M377dw for quite some time now, and previously used a HP LaserJet PRO 500 Color MFP M570dn until I broken the plastic hinges on the lid.
Product Name: HP Color LaserJet MFP M377dw
Formatter Number: 4F91H4N
Serial Number: <removed for this forum post>
Cartridge Index: DPAS KNHL
Service ID: 29004
Firmware Datecode: 20201022
Control Panel Version: 0x15
Location: Sweden
However, I'm getting a lot of PDF/PostScript parser error on this machine (M377dw). Perhaps as many as 80% of PDFs that contain an image fails with the same error:
POSTSCRIPT Error
Sumsystem: PARSER
Error: InternalError 0xc8
File Name: PDFSender_Interp.
Line Number: 12345
Error Information:
Reported by PDL
Failed reading startxref number
I'm more than happy to supply example PDF files for support/trouble shooting. The ONLY workaround I've found, is to use the Android HP Smart app for files where I get this startxref problem.
I've tried:
- printing directly from Chrome
- printing from Chrome, using "Print using system dialog..."
- printing using Mac OS Preview
- printing using USB stick
- printing using Android App (I access PDFs over Google Drive, same files as used in printing attempts above)
I did read the below forum thread, which lead me to using the app (from 123.hp.com) and this is currently the only way for me to print PDF files that cause the PDF parser issue.
To be clear: printing these PDFs which causes the PDF parser issues, is only working when I use the Android app.
I would like to be able to print the same file from my computer. So I read up on . I've installed HP Smart on my MacBook Air M1, 2020 (Big Sur, 11.4 (20F71)), using the App Store (I got version 12.8.0 (556)). The printer installed with Secure AirPrint.
What can I do next to get this sorted?
Ok display am seeing jam inside inside the printer open cartridge access door
event code:13,14,14
What can I do to get out of this?
My printer is connected via USB and gets disconnected from the printer on a regular basis. It goes offline. The only way I fix this problem is to uninstall and reinstall the drivers and software for the printer. Very frustrating. Has anyone solved such a problem?
I recently changed internet provider and since doing so, printer is not coming on
On changing supplier, first 2 days it had blue wireless light flashing, however now its only flashing error and Power light. On connecting to USB cable, it does not even recognise printer.
Printer does turn on but just has error and power light flashing.
M1217nfw MFP alters the print margins when printing a Word document. I am using a Office 365 subscription so its the latest version of Word. The document is perfect in print preview but when printed the top and bottom margins are shifted up, and the whole thing is slightly wonky. I have checked all the default settings are A4, Normal Margins etc in the default printer properties and settings, and also in Word. I have uninstalled and reinstalled the printer and drivers entirely. I have run the HP printer diagnostics software and it said it was working fine. Any ideas please?
I am getting these green and cyan smudges. Anye ideas? Thank you.
I've lost access to the apps on the printer.
Error Message as follows:
Access Denied
The service may be busy.
Retry later.
If the problem continues, check for firmware updates.
There are no firmware updates available.
I've powered down the machine, done a reset and still the same error.
Other reports on the boards of this problem: no solution offered.