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Dear experts,

I use a Compaq Presario CQ56 with windows 7.  I have just purchased a replacement printer, HP Deskjet 2510

all in one.  I have set it up, following the instructions, and used the disk supplied.  The printer is shown as installed, and it works fine copying, and I can send a document to it for printing ok.  However, when I go to HP Solution Centre, to scan a document, it says it cannot operate as the installation is not complete.  I have re-installed it 3 times with the same result.

Any help, in simple terms, would be appreciated.   Regards, fisherman.  


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