Hi. Having trouble with my printer. The guide that the printhead runs on somehow got loose. I fixed that problem. Then when I turned the printer back on, I got the message that I had a printer head problem. Followed those steps to remove the cartridges, printhead, then replace them. Turned printer back on and since then have the ink system failure 0xc19a0042. Have turned printer on and off several times as suggested. Still nothing. Did a hard reset as per other solutions, still nothing. Help!
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