I have tried reinstalling driver software for my Officejet 6500 e709n about five hundred times and different ways after being informed I needed a driver update. NOW i can't even reinstall original drivers. I keep getting this error code after it is ALMOST finished. This is when I try usb OR wireless.
ERROR SITUATION CODE O6028504
Can anyone help me. The printer worked FINE before I tried to update. So I know it isn't the printers fault.
It makes it through the entire installation process and it gets hung up on the very last step. Says some ini wasn't found or something in the error message.
I have literally spent five full days off and on trying to fix this. Short of tossing it out the window are there any suggestions out there?