I just purchased a Windows 8.1 computer and downloaded the HP full feature software for my Photosmart 2610 printer that's plugged into a router.
The first time I ran it, it extracted the softwware properly and opened the Install window. For some reason, It failed the install so I removed the software using the add/remove function of Windows and tried loading it again.
Now, whenever I try to run the software, I get a window showing that it is extracting but once it hits 100%, nothing happens. No install screen shows up anymore. Is there something else that needs to be deleted so it thinks its a fresh install?
Can anyone help me get this software to run properly again?
Thanks.