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Not printing envelopes in black

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Hello,

 

I have a HP J6480 I am having a small problem with.

 

As of recently, when I print an envelope the printed colour is pink....

Any and all other documents are black and look proper.

 

I have replaced the ink as well as the black printer cartridge, thinking that I may be running

out of ink, but to no avail.

 

I ran the alignment procedure but it made no difference.

 

Also I looked into the print options, but was not able to find anything that may be of help to me.  Any suggestion would be appreciated.

 

Regards

 

 

Gary

 

 

 


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