i just bought a hp deskjet 1010 today, installed the software from hp.com, i put in the colour cartridge that came with it, everything i fine, then i put the black one in the came with it, its then reads both cartridges are empty, does nothing but rapidly flashes the power light at me, and gives me a message saying incompatible cartridge or print head.... its the one that came in the box with it! :/ i then read to clean very gently with a coffee filter and a tiny drop of bottled water to make sure connection was clean, still same result.... could someone please help....? it prints when i only have the colour one in and black out, just fine! then i but black back in an nothing but error :/
pleeeeease!
Jeremy