Hi - new CP5225n LaserJet - testing Word and Excel - it only prints black and white. The demo page does print in color.
Add the printer in Windows 10, it provides the driver (says that it queries the printer for the driver).
It appears that when I manually update my computer with the latest version of the PCL 6 driver downloaded from HP, the printer does print in color.
Question: Can I get the printer to know that there is a newer PCL driver - so that when I have my 25 network users add the printer, they get the newest driver with the printer?
OBTW - firmware is up-to-date.
Thanks