Can anyone help me with this?
I have an HP Photosmart Premium all in one Printer, model no. C309a.
Today .I switched it on and tried to print-lots of whirring, lifted up the paper sheet then spat it out blank.
Error message displayed; Original Jam-Reload document and then restart job.
I remove all the printing paper; take the back off, check for any paper jams, none visible. Then try again-no luck!
Then I try scanning-nothing there either! I remove USB and power lead , wait a minute, reconnect and try again-then I switch off printer, restart computer, uninstall HP software.re-install software, try again-Still original (phantom ) JAM.HELP, PLEASE!!!