I just bought an Officejet 6600. It is currently connected to the network and the connection has 4 bars. My laptop, a Lenovo T530 running Windows 8.1, is unable to find it on the network, either through the install software or by searching through the network tab in Windows.
I turned off Windows firewall to no avail (and then turned it back on).
I am running the free version of AVG virus protection, and its firewall is inactive.
A desktop running Windows 7 is also unable to connect wirelessly to the printer.
Any insight into why my computers won't identify the printer?
Thank you.