My printer "HP 2520HC Deskjet" was working fine when i was in Window 8, but, when i upgraded my Window to Window 8.1, my computer failed to recognize my printer and i can't scan my stuff, driver issue etc...
Yes, i do download window 8.1 64bit driver from hp website and install but it failed to detect my printer when the setup run...
Yes my pc does detected the driver but i show " Need troubleshooting, driver unavailable" ... seems that the driver provided from HP doesn't support my PC...
What i do is...
1) try with my window 7 64bit PC...works fine ( to check whether the printer has the problem or not)
2) uninstall the printer driver from my window 8.1 pc... and reinstall back the window 8.1 64bit driver...still failed(it fail to recognise my printer when it ask me to plug in my printer...i did plug in and i heard the usb detected sound from window 8.1...but the setup doesn't detected my printer then i just skip the step..yes...no window 8.1 driver install.....
So?? what to do?