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Laserjet Pro 200 CM1415

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The wireless printing, eprint, and standard printing work just fine. 

 

The issue I am having is with the fax machine settings. I go through the fax set-up and do the test which is always a pass. Once I get out of the fax set-up menu, the settings reset to default and I don't get any faxes.

 

The fax is connected to a landline which has two lines; a standard line and a smart ring line. The fax machine is set to the smart ring line but since the settings reset to default all the time, the machine doesn't know when to answer the fax since it needs to be set to a distinctive ring . 

 

Any suggestions would be greatly appreciated. 

 

Thank you. 

 

 

Luluayah


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