I've had the printer for a while but have been out of the country and so haven't used it.
I downloiaded the driver from the website but it failed to install.
Went through the FAILURE MSI 1603 twice with no luck.
Tried uninstalling all of the HP files from my hard drive but the
"Basic Device Software" won't uninstall. It acts like it wants to, but it stays in the list. I've restarted and retried with the same lack of success.
Tried installing the driver software again, but still the same failure.
Any assistance will be appreciated.
JPC