Hello. I have HP Photosmart C7283.
After updating system (I install Windows 8.1), when I launch HP Solution Center, I had an error: "installing of device not finished, and Solution Center can't start.". The screen on Russian:
Ok, I delete all drivers, programs etc. of HP, download new drivers from site hp ( for Win 8.1), reinstall it. But error not disappear.. I have the same error.
I can print, but I can't scan in the computer,for example.
I connect Printer via Wi-Fi, connection is good and right (printer can print)
How to fix this error and launch HP solution center?
Sorry for my English, I'm Russian :)
UPD:
I download "master of installing printer HP for Windows". He download drivers. In procees of installing, when I choose, that my printer connect via Wi-Fi, installation show me an error: Can't finished the configuration of printer. I can repeat( show the same error) or skip it. Screenshot on Russian:
After I press Next, installation is complete. On desktop added Icon "adding a device". I launch it, but the error on screenshot 2 repeat.
All this time the printer and computer was connected to each other
It mean, that installaton of DEVICE not finished. Because of it Solution Center doesn't launch... Heeelp, please.