I have an hp Photosmart 4480 AIO printer. It prints fine but does not scan or copy (although those functions work mechanically-they spit out paper either blank or all black).
I have downloaded, nstalled and re-installed both the basic and full software for this printer several times without resolution of the problem. Still get the same results and error message. I have researched the problem and tried several solutions w/o success.
Current status:
printer does print
hp printer appears in Control Panel, Desktop shorcut and All Programs listing
Digital Imaging Monitor icon is missing
Task Manager Process Tab All Users: HPQTRA08 and HPQSTE08 are missing. hpqcxs08.exe is there and running
Services Tab: (same as above)
msconfig Start Up Tab: (same as above)
C\Program Files\HP\Digital Imaging\Bin: hpqtra08.exe is missing
services.msc: (same as above). Pml Driver Z12 is there and running
Device Manager: Imaging Device: hp photosmart 4400 is there
HP Print & Scan Doctor: did not fix the problem. Suggested I re-install the software (again!)
Norton Firewall: does not seek any requests to 'allow' hp software download
I'm currently at a loss although, like most problems like this, there probably is an easy solution. What is it?