I have had this printer for 5-7 years . It is a PhotoSmart 309 Series. It has a 5 cartridge ink printer head with 3 colors, one small/skinnier blak one and a wider black one ( Carttridge number 564 ). The printer will NOT prin tin Black.. The printer will print in color but non of the black lettering will print. I have aligned the carttridges, I have Run the clean print head program, I have removed the print head and cleaned it but it still will not print in black.
Not sure what to do next ?
Anyone have an idea ?