Hello, I'm having a problem with our new printer.
I set up the printer, and have been using it for a couple months.
We really like the compact design and touch screen control panel.
The only problem is the Tray1 single sheet feeder. We initially tested it and it worked.
It has never worked again after the first test where it correctly took the page we had fed in.
It does correctly grab the page and roll it into the ready position, but the printer always takes the Tray2 instead.
Both paper trays appear to be installed correctly.....any ideas regarding a solution are much appreciated !!