I've had my printer for over a year and never had a problem. A few days ago the printer stopped working. I tried to print and it would not allow me. It kept coming up to save the document, instead of giving me the priviledge of printing the page. I tried to reload the software and kept getting errors that the install failed. I removed the software and tried to reload it and now I can't even load the drivers or sofware. My errors are "a new printer was not installed". I tried to click the troubleshoot button and it says my "printer spooler is not running". I tried to go into services and right click "printer spooler" to start it. Still nothing. I don't know what to do. Can I get someone's help. I've been at this for 3 days now, trying everything from using my CD's to load the software to going onto HP's website to load the software and drivers and still I get the same errors. This has been a great printer and I don't want to have to replace it. Please help>
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