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HP Photosmart c309aj printer "frozen"

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When trying to print, the printer makes a little noise as if it will print, then nothing happens. 

Screen on printer is 'frozen' essentially, saying 'print cancelled' or 'busy' or 'printing' and will not go away.  The power button is flashing constantly.  The HP solution center just says, "general printing error". 

 

I have: 

-turned on and off

-unplugged and replugged

- uninstalled and reinstalled driver/software

 

Print and scan Doctor program informed to that it there was a driver conflict, so i did the uninstall/reinstall but still won't work. 

 

Any ideas?


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