I have a HP C4585 printer/scanner/copier. The scanner side will not scan my documents to my laptop. The error message comes up " Scan Error. Try scan from computer or see documentation" I cannot see where to go to scan from laptop either. I have windows 8, I have re-installed my printer and have shut down computer and re-started but the fault is still there.
I even tried to go through windows asacanner/faxes from the control panel, but no scanner has been istalled.
Help please - need to attached documents to emails in my line of work. Thank you.