Canb anyone able to tell me how to do a 'hard reset' or factory reset of my CP1525nw please?
I am stuck on an error 49 code and cant access the menu console or connect via a web browser. Thanks in advance.
Canb anyone able to tell me how to do a 'hard reset' or factory reset of my CP1525nw please?
I am stuck on an error 49 code and cant access the menu console or connect via a web browser. Thanks in advance.
I recently poted a query about my printer not working due to having a new BT Home Hub 5. I was offered advice but I cannot find a way to solve the problem of a constantly blue flashing light and the printer being in an error state.
I need telephone advice (I'm too old for anything else) but, as the printer is out of warranty, this does not seem possible any more.
Can any one tell me how to contact the helpline ( a phone number please)or give me simple, straightforward advice that I might understand befor I go and buy a simpler printer with a function to allow me to put in a password?
Thanks
Mick8
The printer is connected via an ethernet cable to my routher. My problem started after a successful firmware update. The printer usually works fine. The color control panel works as it should, The printer goes into sleep mode & I wake it up & it works fine. But sometiimes when I wake it up & hit the copy button, nothing happens. It does not go to the next screen -- number of copies. I shut off the printer & turn it back on & it works fine. When this even occurs, I cannot print to the printer. I have not been able to figure out what event occurs that triggers this behavior. It's not just the printer going to sleep. I have unplugged the printer for 10 minutes. I have not yet done a factory reset. What about down-grading the firmware? Thank you for any suggestions.
I have a HP laptop and printer as specified above.
I want to add this printer to my laptop but when I click "add device" or "add printer" it can't find it even though it is connected through USB.
The USB doesn't come as a printer, the laptop recognises it as a CD DRIVE HP SMART INSTALL.
When I click on this, I accept the terms and conditions but then it comes up with an error message saying "An administrator has blocked you from using this app. Please contact the administrator," but I am the administrator.
When I right click and click "Run as administrator," this doesn't work either and it comes up with the same message.
Thanks for your help.
Am looking to buy a new Laserjet Printer (B&W but Colour if neccessary) which is XP compatible. Anyone got any ideas?
We have one HP COLOR LASERJET CP6015X DN.
Ιn our quest for printing displays the following message: "ORDER BLACK DRUM LESS THAN 1300 PAGES".
What should we do?
Hello,
I would like to upgrade to El Capitan and have heared of problems concerning scanning with this HP model under El Capitan. Have these issues been solved by now? Does this model run smoothly under El Capitan with full printing and scanning featueres?
Thanks for a short reply!!
Sebbi51
Help....have tried everything suggested here..and still can't get me printer to print black .how did you all solve your problem?
Does anyone know a way to fix the pick-up roller on an HP LaserJet 1415fnw MFP? It now will not pick up envelopes, although it easily picks up regular paper, and will pick up and print the envelope if I reach in and push the envelope a bit forward until it catches. I am using the same envelopes as always, all my HP software is up to date, and I've run all the diagnostic tests. It clearly is a roller problem, perhaps needing cleaning or replacement. On older HP MFP printers, you could order a fix, a simple kit that somehow cured pick-up problems. Suggestions appreciated.
This printer was connected to my asus laptop (windows 10) and worked well for 6 months, for whatever reason now, while it recognizes the printer and upon connecting the usb it says that it is "online" it no longer prints any paper. I have reinstalled the disc and the same problem. And yes there is paper in the tray
i cannot keep my printer printing it gets stuck if i accidentally hit print without papper in it and it dont ever print after that
Plugged my printer via USB directly into my new Asus laptop and it will not install. No dvd drive on laptop either. HP site shows "no" driver for LaserJet 1100 Series. This was my default printer on my old laptop with Windows 98. Help!
I am getting these colored bars across anything I print.
I have tried the troubleshooting available on the HP website as well as replacing the magenta cartridge which I thought might be the issue. Has anyone else had this issue/know the solution?
I have a HP LaserJet 4000 and running Win 7 Pro. I would like to know how do I update the FirmWare on the printer.
My LaserJet Pro P1109W is apparently set from the factory, pursuant to some power exerted by the European Union, so that it keeps shutting itself off every so often. Because I use this printer as a wireless I am not sitting next to the printer all of the time and I never know if my printing will be done or if I have a dead printer. I find a four page notice to this effect in the box. It is a short notice because when they print it in 37 languages, they do not want to give any real information because it cost them too much paper. I am directed to the HP site to a section on power management for, aparently, a way to adjust the machine so it is useful instead of a valueless hunk of junk sitting on the table. Surprise! When I get to the site there is nothing about power management or my problem or anything useful that I can find. I guess most other people in this world are lots smarter than I am because surely HP would not direct me to a place that does not have anything on the subject to which I am being directed? Can anyone help me to find the information location or to explain to me what I must do to set my printer so it will only shut off when I want to shut it off. Thank you for any help that you can provide.
Using a Color LaserJet Pro M452 for 3 users. It started out (when we bought it one month ago) printing moderately fast. Now it receives the print job (1 - 3 pages at most), thinks about it and THEN prints. I just sent a one page spreadsheet with very little on it and wanted 3 copies. From the time it was sent till the time the 3rd page emerged from the printer, it was 10 minutes later. Any ideas???
My M477fdn DUPLEX machine prints on both sides.
BUT
each page goes through the machine TWICE before coming out.
I have tried to see if I could do something adjusting settings directly on the printer and using computer software but haven't seen anything I can do.
Duplexer is enabled.
Got the latest firmware.
Have gone back to factory resetting to no avail.
Got to know.
Is this behaviour normal (hope not), is there something ELSE I can do, or is something wrong with my printer?
(there's more than one computer and operating system using this printer and printer behaves the same with all of us)
Thanks in advance for your help
I am trying to configure my printer on network. All the network connections seems OK. Teh lights are blinking at teh back ofprinter. However when I go to netwrok settings on teh printer I am unable to see IP4 only IP6 option is available.
It seems this is teh reason I am unable to identify printeron my netwrok